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Thread: D-Link 933L: Audio problem

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  1. #1
    Junior Member
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    Dec 2015
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    D-Link 933L: Audio problem

    Ciao,
    I inform you that when you enable the audio on the D-Link 933L, it is slow with low tone and with incremental delay like if the rate of the audio of the IPCamera is (for example) 44.1Khz but is processed by the program at 22Khz

  2. #2
    Super Moderator
    Join Date
    Apr 2014
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    132
    Hi
    Please let us know the name of the app.
    Can you please create a test account for us to test your camera with our app? Please contact our support team at email support@ipcamsoft.com . we will be able to provide step by step instruction via email. Thanks,
    Last edited by Moderator; 08-17-2017 at 08:00 AM.

  3. #3
    Junior Member
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    Dec 2015
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    Ciao,
    the app is "IP Cam Soft" (ipcamsoft.com.ipcam) and I've created a test account as requested.
    The problem persists even with the latest firmware (V1.07.01 - http://support.dlink.com/ProductInfo.aspx?m=DCS-933L)
    Ciao,
    Luca

  4. #4
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    Sep 2016
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    Colombia
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    D Link 933L Audio problem

    Im having the same problem. Which settings did you use? Ive tried every combination of the audio device settings and I still cant get sound.

  5. #5
    Super Moderator
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    Quote Originally Posted by PatrickGolo View Post
    Im having the same problem. Which settings did you use? Ive tried every combination of the audio device settings and I still cant get sound.
    Hi, Can you please create a test account for us to test your camera with our app? Please contact our support team via email support@ipcamsoft.com. we will provide step by step instruction via email. Thanks,

  6. #6
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    D Link 933L Audio problem

    Im having the same problem. Which settings did you use? Ive tried every combination of the audio device settings and I still cant get sound.
    There should be an option in the audio device settings drop down menu that says: Speakers your audio device

    So for example, mine is: Speakers Realtek High Definition audio device
    Yours is probs summat else. But either way, it has to be the speakers option. If still no joy, see if you get hold of new audio drivers.

    EDIT:: Oh, and make sure the Sound FX option on the left is ticked.

  7. #7
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    D Link 933L Audio problem

    Im also having the same problem its been like this for two days.

  8. #8
    Banned
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    Oct 2016
    Location
    Guatemala
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    D Link 933L Audio pr

    Im also having the same problem its been like this for two days.

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