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Threads 1 to 19 of 19

Forum: General Discussion

Share tips and tricks related to IP Cam Soft or security system setup.

  1. My camera model is not in the support list. What should I do?

    If your brand/model is not listed, then use “Scan Camera” feature to find the compatible drivers in the app. It there is no drivers compatible with...

    Started by ltvan, 10-17-2017 03:11 AM
    • Replies: 0
    • Views: 103
    10-17-2017 03:11 AM Go to last post
  2. How do I add new cameras?

    Please follow the following steps to add your cameras into your app. - Tap + button on the screen > "Add New Camera” - Select model of your camera...

    Started by Moderator, 11-09-2015 08:23 AM
    • Replies: 8
    • Views: 42,118
    09-14-2017 01:36 AM Go to last post
  3. save to sd card

    How to save foto of video to sd card. Tank

    Started by buonof, 08-20-2016 01:56 PM
    • Replies: 3
    • Views: 10,758
    04-26-2017 02:01 AM Go to last post
  4. Cash register

    Hi there, i didnt know where to ask this as i havent received a reply from the contact us page on your site,i would like to know how i receive the...

    Started by perthtb2, 03-30-2017 08:15 AM
    • Replies: 1
    • Views: 4,019
    04-07-2017 01:36 AM Go to last post
  5. I already upgraded to the full version, but don't find any additional features?

    1. For all IP Camera Apps (Ip cam soft, Foscam Viewer, Wanscam IP Camera Viewer, Ip Viewer for D-Link Camera, Ip Cam Viewer for Amcrest,...) If you...

    Started by Moderator, 01-19-2016 09:55 AM
    • Replies: 2
    • Views: 36,600
    09-12-2016 09:04 AM Go to last post
  6. where is Android

    The Android link goes to Iphone apps. Is there an android phone app for IP Cam Soft?

    Started by barry, 05-23-2016 02:04 AM
    • Replies: 1
    • Views: 9,005
    05-24-2016 02:36 AM Go to last post
  7. Desktop Basic software

    I have installed the desktop basic software and am having partial success in configuring cameras. I have a mix of old Linksys, some D-Link, and some...

    Started by AnneS, 01-21-2016 12:58 AM
    • Replies: 1
    • Views: 41,789
    01-25-2016 03:07 AM Go to last post
  8. How do I buy in-app?

    - Android app: Please click on Buy Full Version banner on the screen (or tap the Cart button) to upgrade it into the full version. In the confirm...

    Started by Moderator, 11-20-2015 01:41 AM
    • Replies: 0
    • Views: 41,763
    11-20-2015 01:41 AM Go to last post
  9. Why do I miss the audio function? (one way/two way audio)

    We are sorry that currently we only support one way audio and two way audio for several cameras. You can see our supported models list at here to...

    Started by Moderator, 11-09-2015 09:57 AM
    • Replies: 0
    • Views: 41,210
    11-09-2015 09:57 AM Go to last post
  10. How do I contact you for help?

    Our staff are available to provide support via email. Please contact our support team at support@ipcamsoft.com. Please let us know what technical...

    Started by Moderator, 11-09-2015 09:56 AM
    • Replies: 0
    • Views: 37,492
    11-09-2015 09:56 AM Go to last post
  11. What additional features will I get if I buy the full version?

    Paid app has no ads and has additional features such as capturing snap shots and live updates. Additionally, paid users are entitled to lifetime tech...

    Started by Moderator, 11-09-2015 09:55 AM
    • Replies: 0
    • Views: 38,615
    11-09-2015 09:55 AM Go to last post
  12. I can only see my cameras when I am inside. How do I configure port-forwarding?

    You are currently viewing your camera inside your home network. For you to see your camera from the outside, you must configure port-forwarding....

    Started by Moderator, 11-09-2015 09:45 AM
    • Replies: 0
    • Views: 40,984
    11-09-2015 09:45 AM Go to last post
  13. PTZ and preset buttons are missing - How do I do in-app update?

    Please follow the steps below: - At the matrix view screen, tap on the screen to show buttons. - Select Config button. - Scroll to the bottom, and...

    Started by Moderator, 11-09-2015 09:45 AM
    • Replies: 0
    • Views: 38,359
    11-09-2015 09:45 AM Go to last post
  14. How do I invert video and/or PTZ controls?

    - Go to edit camera page, > select Options button located at the top left of the screen, near Cancel button. - At here, select one of options...

    Started by Moderator, 11-09-2015 09:43 AM
    • Replies: 0
    • Views: 34,986
    11-09-2015 09:43 AM Go to last post
  15. How do I edit or delete my cameras?

    Please follow these steps - From Matrix view, tap Add button - in the Camera List, select the camera you want to edit, the app will show you...

    Started by Moderator, 11-09-2015 09:36 AM
    • Replies: 0
    • Views: 36,552
    11-09-2015 09:36 AM Go to last post
  16. How to Record video?

    - At Matrix view, double tap on the camera screen that you want to record. - Touch screen to show menu. Select Record button. - Tap Stop record...

    Started by Moderator, 11-09-2015 09:31 AM
    • Replies: 0
    • Views: 36,776
    11-09-2015 09:31 AM Go to last post
  17. How to Control camera?

    - From Matrix view, double tap on the camera you want to control - Touch screen to show menu > Select Control button - The app will show you all...

    Started by Moderator, 11-09-2015 08:34 AM
    • Replies: 0
    • Views: 40,563
    11-09-2015 08:34 AM Go to last post
  18. I want to view 1, 2 or 4 cameras at the same time.

    Once your camera is added, you can view your camera on screen. You can view at 1 or 2 or 4 cameras view mode. - View 2 or 4 cameras: in Settings,...

    Started by Moderator, 11-09-2015 08:32 AM
    • Replies: 0
    • Views: 39,522
    11-09-2015 08:32 AM Go to last post
  19. I do not know my camera's brand. How do I find out the camera's model?

    Please follow the following steps to scan for your camera models. - In Settings, tap the Scan Camera button - Enter the URL, PORT, USERNAME and...

    Started by Moderator, 11-09-2015 08:29 AM
    • Replies: 0
    • Views: 36,968
    11-09-2015 08:29 AM Go to last post

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