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Forum: Technical Support

Having trouble with IP Cam Soft app? Post here for help. Our engineers will response within 24 hours.

  1. No Sound - Foscam FI9821P on Kindle

    Hello all - I can't get sound from either of my FI9821P cameras. Video is fine. App is running on a new Kindle Fire 7". When I view the cameras on my...

    Started by daddycam, 03-13-2017 01:47 AM
    • Replies: 3
    • Views: 1,017
    06-27-2017 06:13 AM Go to last post
  2. Question Cameras gone!

    Today I attempted to view my Foscam cameras via this (lite version) app on my iPhone 6+ (iOS 10.3.2.) to check my camera views. I was advised by the...

    Started by LeChat, 06-20-2017 07:45 PM
    lost cameras
    • Replies: 1
    • Views: 253
    06-21-2017 01:06 AM Go to last post
  3. SecuPlug

    Hi Can anyone tell me which camera manufacturer and type I have to select for a SecuPlug camera? Thanks

    Started by Hawkspoint, 06-08-2017 10:44 PM
    • Replies: 1
    • Views: 344
    06-09-2017 09:28 AM Go to last post
  4. Question App freezes

    Hi, after I installed app. Into my phone , I received a call when I picked up my phone app got frees nothing happen, when I return to the screen I...

    Started by magdiabdu, 06-07-2017 09:23 PM
    • Replies: 1
    • Views: 132
    06-08-2017 12:57 AM Go to last post
  5. Controls - Amcrest IPM-721S

    Hi! I purchased the Amcrest IPM-721S, it's not in the list of your IP CAM SOFT PRO. I set up the camera with the only Amcrest listed - IP2M-841b. It...

    Started by tsco, 05-31-2016 12:32 AM
    • Replies: 2
    • Views: 1,727
    05-22-2017 09:28 AM Go to last post
  6. Moving Camera

    Hi out there... Can anyone tell me, why my iOS app doesn´t stop moving the cam automatically no more, after I wanted to move the direction just a...

    Started by flatty, 02-29-2016 05:29 AM
    • Replies: 3
    • Views: 6,975
    05-22-2017 09:06 AM Go to last post
  7. Where is the 'Export' data saved in Google Drive

    Hi, I have just recently reset my Android phone and lost all my camera setup. I have now exported my setup but cant see the file(s) on my Google...

    Started by Bushy, 05-08-2017 09:16 PM
    • Replies: 1
    • Views: 306
    05-10-2017 06:41 AM Go to last post
  8. Amcrest IPM2M-841W

    I am trying to set up the program, however when I test the connection it spins until I cancel. I am pretty sure that it is hitting the camera, when...

    Started by JStevens, 02-08-2017 06:36 PM
    • Replies: 1
    • Views: 628
    04-07-2017 01:52 AM Go to last post
  9. Unable to save video

    I am on iPhone 6S plus and IPCamSoftPro. Where are the saved video? They do not get saved in my camera roll. Once a video is manually recorded I...

    Started by beever85, 03-29-2017 10:18 PM
    • Replies: 1
    • Views: 333
    03-30-2017 07:03 AM Go to last post
  10. New audio issue WV-SW175 Panasonic

    Audio worked fine on the WV-SW175 with your software until the there was a firmware update for the camera. Your sofware audio still works on the...

    Started by Honeymonkey, 03-16-2017 08:43 PM
    • Replies: 1
    • Views: 442
    03-17-2017 12:59 AM Go to last post
  11. IPCAM desktop stops working when connecting to Google Drive

    Hello, I'm trying to record videos on my Google Drive account, using the IPCam Soft desktop version. After inserting the username and password,...

    Started by Francis, 02-18-2017 07:22 PM
    record to google drive
    • Replies: 1
    • Views: 553
    03-01-2017 01:44 AM Go to last post
  12. Amcrest IPM2M-841W

    I am trying to add my camera to the list and when I test connection, it says camera unavailable. I know it is talking to the camera because if I omit...

    Started by JStevens, 02-08-2017 08:45 PM
    • Replies: 1
    • Views: 328
    03-01-2017 01:42 AM Go to last post
  13. Question How do I set the position button?

    I have FI8910W, there are 8 position buttons on the bottom, how do I set these?

    Started by Fs28f, 02-08-2017 11:17 PM
    fi8910w control
    • Replies: 1
    • Views: 326
    03-01-2017 01:40 AM Go to last post
  14. Trying to connect an ONVIF camera

    Hello, I have a bullet camera 2.0 Mp without ptz (szsinocam sn-ipc-4024CSW). (1920x1080 px, webport : 80, data : 8200, rtsp : 554 ONVIF) ...

    Started by Fred, 12-21-2016 12:08 PM
    • Replies: 1
    • Views: 1,689
    12-23-2016 07:09 AM Go to last post
  15. Video recorded upside down

    Just installed Dash Cam App on my LG Nexus 5X (Android 6.0.1). When I'm viewing "live" video from camera, everything is ok, but when I'm viewing...

    Started by Paganelis, 02-05-2016 04:58 PM
    • Replies: 3
    • Views: 4,045
    09-19-2016 08:54 AM Go to last post
  16. Compatible cam for amcrest ip2m-841b camera

    Is there a compatible brand camera selection and model that I can use for the amcrest ip2m - 841b camera on the software? Thank you.

    Started by Khliang72, 12-05-2015 04:05 PM
    • Replies: 3
    • Views: 2,434
    09-12-2016 08:59 AM Go to last post
  17. D-Link 933L: Audio problem

    Ciao, I inform you that when you enable the audio on the D-Link 933L, it is slow with low tone and with incremental delay like if the rate of the...

    Started by mutlab, 12-10-2015 11:00 AM
    933l, audio, d-link, dlink, rate
    • Replies: 3
    • Views: 5,451
    09-12-2016 08:51 AM Go to last post
  18. Kgaurd DVR

    Good day, I've got the KGuard dvr working on the android app, but can't get it working on the desktop app. It just does not connect Also I can't...

    Started by decs, 07-11-2016 12:19 PM
    kguard dvr
    • Replies: 3
    • Views: 1,456
    09-12-2016 08:50 AM Go to last post
  19. Record time

    I'm using the desktop version of the software and I set up the camera and it seems to record when it detects motion be it records for five minutes....

    Started by billdonald, 02-28-2016 02:41 AM
    • Replies: 5
    • Views: 3,319
    09-12-2016 01:53 AM Go to last post
  20. Adding a NVR

    When adding a new camera, there is also a nvr mentioned. I can only find cameramodels. Is it possible to add a Foscam NVR ?

    Started by sjefzuure, 07-27-2016 08:24 PM
    • Replies: 1
    • Views: 890
    07-28-2016 09:15 AM Go to last post

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